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How ffg66 Handles Your Privacy

Your account data — from your mobile number to your bKash or Nagad wallet details — is handled with clear rules about what we collect, why we hold it, and how you can ask us to change or remove it.

Account Data ProtectionbKash, Nagad, Rocket Wallet PrivacyYour Rights to Access and DeleteBangladesh Region Policy
ffg66 How ffg66 Handles Your Privacy
HOW WE PROTECT YOUR DATA

Data Security and Account Integrity

Security on ffg66 runs from account login through to payment processing. Here is what we put in place and what it means for your data day to day.

Account Login Security

We use OTP verification tied to your registered mobile number. No one can access your account without that one-time code sent directly to your phone.

Payment Data Handling

When you deposit via bKash, Nagad, or Rocket, only the reference number and amount are stored on our side. Full wallet credentials stay within those payment rails.

Data Retention Rules

We keep your account data for as long as your account is active and for the period required by applicable law. Once you close your account, non-essential data is deleted on a rolling schedule.

Requesting Changes

To update, correct, or delete your personal data, contact support through live chat or email. We will confirm the action taken and the timeline, usually within a few business days.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to see what data we hold on your account, ask us to correct something, or request deletion, reach our support team through any of the channels below. We handle privacy requests separately from general account queries so your case gets to the right person without delay.

Live Chat Open the chat window from your account dashboard. Privacy requests are flagged to a dedicated team member, typically responded to within one business day.
Email Support Send your request to our support address listed in your account settings. Include your registered mobile number so we can locate your account quickly.
In-App Help Use the Help section inside the ffg66 mobile browser or app view. Select Account and Privacy from the menu to submit a data request directly.

Common Questions About Your Privacy

Real questions about how ffg66 handles your data, your rights, and what happens when you contact us or close your account.

We collect your mobile number, the payment method you register (bKash, Nagad, or Rocket), your transaction records, and your device identifiers. This is what we need to run your account and process payments.

We share data only with payment processors like bKash and Nagad, and only the minimum needed to complete a transaction. We do not sell personal data to third parties or marketing companies.

Contact our support team via live chat or the email address in your account settings. Include your registered mobile number and request a data summary. We will respond within a few business days.

Yes. Submit a deletion request through live chat or support email. We will delete non-essential data once your account is closed, subject to any retention period required by applicable law.

We store only the transaction reference and amount. Your bKash or Nagad wallet credentials are never stored on our servers — they remain within those payment rails at all times.

Yes, we use session cookies to keep your login active when you switch between your phone browser and desktop. You can clear cookies in your device settings, but this will end your active session.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.